FREQUENTLY ASKED QUESTIONS
WHERE DO I DOWNLOAD MY PRODUCT'S SOFTWARE OR DRIVERS?
Check our 'DRIVERS & DOWNLOADS' page for your product's latest software, drivers, and manual versions. Click the button below to go to Drivers & Downloads:
WHERE IS MY ORDER?
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
WHERE DO YOU SHIP?
We ship locally within the United States and and globally throughout most of Europe, Asia, Australia and South America.
For customers located in the PHILIPPINES, please go to our Filipino Website: www.garudagear.com.ph
Shipping Information and Prices:
FOR UNITED STATES CUSTOMERS
- Standard Shipping (2-5 Days) - $5.00
- Express Shipping (1-2 Days) - $10.00
FOR INTERNATIONAL CUSTOMERS
- European Union & Outer Territories (4-14 Days) : $15
- Australia & Oceania (4-14 Days): $20
FOR SOUTHEAST ASIA & EAST ASIA CUSTOMERS, PLEASE CONTACT US TO ORGANIZE YOUR ORDER DIRECTLY.
DO YOUR PRODUCTS HAVE A WARRANTY PERIOD?
All Garuda Gear products come with a 7-Day replacement, 3-Month Warranty subject at our discretion. To avail of the warranty, customers must send the purchased unit to our service locations with the included warranty card. For a list on what constitutes a valid return, click below:
HOW/WHERE CAN WE CONTACT YOU?
For general inquiries or messages you can submit a message through our official Contact Us page by clicking the button below.
You can also message any of our social media pages or official online shops (Facebook, Instagram, etc.).
For more specific inquiries or possible partnerships you can email us at team@garudagear.com.
ARE YOU LOOKING FOR PARTNERS?
Yes we are! Garuda Gear is currently looking for Brand Ambassadors, Retail Partners, and International Distributors.
Feel free to use the 'Contact Us' form to send us a partner application letter or request message.
You can also use our Partner Application form here. Expect the response from the form to be slower, however.